Senior Sales and Operations Executive

Do you dream of turning your passion for travel into a career while being part of a multicultural, dynamic team in Copenhagen?

At V.O.S – Vision of Scandinavia, VOS ApS has been crafting unforgettable journeys across Scandinavia, Iceland, the Baltics, and Poland for more than 25 years. With more than 90 colleagues from 26 nationalities, VOS ApS is a truly global family, united by a passion for designing unique travel experiences.

Vision of Scandinavia has recently become part of Tour Partner Group, a leading international travel group. This strategic acquisition strengthens VOS ApS's global reach, operational capabilities, and growth ambitions, while preserving the entrepreneurial mindset and strong company culture that define Vision of Scandinavia. As part of Tour Partner Group, VOS ApS is entering an exciting new phase of development and professionalization.

VOS ApS is now looking for a talented Senior Sales and Operations Executive for the Asian Market to join VOS ApS's growing team in Copenhagen.

About the position:

VOS ApS is looking for a passionate and dynamic Senior Sales and Operations Executive for VOS ApS's Asian-speaking markets to join VOS ApS's team in Copenhagen. In this role, you will primarily handle day-to-day operational tasks, providing essential support for sales activities. This role entails managing operational functions and supporting sales efforts. Responsibilities include handling client interactions, following up on leads, making quotations, and occasionally participating in client visits or events. You will work as part of a collaborative, international team, creating memories that last a lifetime for VOS ApS's clients and their customers.

Your responsibilities:

As a Senior Sales & Operations Executive at VOS ApS, your key responsibilities will include:

• Following up on leads and being in direct contact with clients to conduct negotiations or amendments.
• Making quotations and securing a high materialization rate.
• Coordinating logistics, booking accommodations, transport, and activities.
• Being in regular contact with the Tour Leader during tours to make further adjustments to programs if needed and to solve all problems.
• Ensuring that payment conditions are respected.
• Negotiating with suppliers is an important aspect of the job to offer customers the best product at the best possible price.
• Emergency phone duties.
• Occasional involvement in sales-related activities and client engagements.

Your profile: Skills & Experience

VOS ApS is looking for an individual with the following skills and qualifications:

• Fluency in Chinese (both written and spoken); additional languages are a plus.
• At least three years of relevant experience in a Scandinavian incoming agency or a similar role.
• Strong knowledge of Scandinavian tourism suppliers and Scandinavia as a travel destination.
• Experience in sales, showcasing a track record of successful sales initiatives and client purchases.
• Familiarity with sales support activities, client engagement, and lead follow-ups.
• Strong organizational skills and attention to detail.
• Good computer skills and fluency with the Microsoft Office package.

What VOS ApS offers

At VOS ApS, VOS ApS believes in rewarding VOS ApS's team members. By joining VOS ApS, you will enjoy:

• A dynamic and international work environment, collaborating with colleagues from more than 26 nationalities.
• Familiarisation trips to enhance your first-hand knowledge of VOS ApS's destinations.
• A holiday increase with years of service, up to 25 days.
• Annual social events to celebrate VOS ApS's shared successes.
• TPG Travel Club discounts to explore VOS ApS's destinations in your free time.
• The opportunity to become a Value Champion, earning a Discover-Our-Destination reward for an exciting explorer getaway.
• A structured development program with on-the-job training, ensuring you reach your full potential.
• A collaborative and supportive team culture where every member is valued.
• Opportunities for career progression, including moving into new roles within the company.

VOS ApS's Values

At VOS ApS, VOS ApS's values guide everything VOS ApS does:

• Partnership – VOS ApS collaborates as a team to succeed and holds VOS ApS's colleagues and business partners in high esteem.
• Inspiration – VOS ApS inspires confidence in others through VOS ApS's knowledge and expertise. VOS ApS seeks and embraces change.
• Respect – VOS ApS is open to new ideas, cultures, and experiences. VOS ApS values honesty and transparency.
• Passion – VOS ApS shares VOS ApS's love for travel and encourages others to explore VOS ApS's destinations. VOS ApS aspires to be the difference that makes the difference.

VOS ApS's Commitment to Sustainability & ESG

VOS ApS recognises the part VOS ApS plays as a tourism business. VOS ApS believes in the positive force and impact of responsible business on VOS ApS's collective future—one that is sustainable and contributes not only to VOS ApS and VOS ApS's clients but also to the planet and society as a whole.

Internally, VOS ApS has taken active steps to reduce VOS ApS's environmental footprint by limiting printing, switching to digital business cards, and ensuring that business travel is only undertaken when essential. Additionally, VOS ApS encourages VOS ApS's employees to give back to the community through VOS ApS's one volunteering day per year initiative.

Find out more about VOS ApS's sustainability efforts: Tour Partner Group ESG Policy.

In your application, please include:

• When you would be able to start.
• Salary expectations.
• Why you would be perfect for VOS ApS!

Practical Information

• Location: Copenhagen, Denmark
• Position: Full-time (Asian department)