Dreamdata is the industry leader in B2B marketing attribution and activation. Dreamdata is on a mission to help B2B marketing leaders finally connect their efforts directly to real revenue, solving a complex problem that has plagued the industry for years.
Founded in 2018 by ex-Trustpilot (TRST:LSE) product and engineering leaders, Dreamdata was born from a real-world need, building the platform the founders always wished they had.
The approach is working. Dreamdata has achieved strong product-market fit and is experiencing explosive, triple-digit YoY growth. This momentum is now backed by a recent $55,000,000 Series B funding round, set to fuel Dreamdata's global expansion.
Dreamdata is expanding rapidly and is looking for exceptional, top-tier talent to help Dreamdata build the future of B2B marketing.
The Opportunity
As a Senior Account Manager at Dreamdata, you will be instrumental in building and nurturing strong client relationships, ensuring exceptional customer satisfaction and retention, and identifying opportunities to drive revenue growth through upselling and cross-selling.
You will serve as the primary commercial point of contact and overall relationship owner for Dreamdata's EMEA and APAC clients, ensuring their success and maximizing the value they receive from Dreamdata's platform.
This is a hybrid role, with required in-office presence at Dreamdata's Central Copenhagen Office located at Kalvebød Brygge. Dreamdata requires a minimum of three days each week in the office. There are no exceptions for a full-time remote environment.
Key Responsibilities:
- Conduct regular check-ins and strategic business reviews with clients.
- Proactively identify and address client needs and concerns, escalating issues as needed.
- Collaborate closely with internal teams, including Sales, Product, and Customer Success, to ensure client success.
- Provide strategic support to clients, focusing on maximizing their return on investment.
- Monitor client platform usage and identify opportunities for optimization and growth.
- Prepare and deliver compelling client presentations and detailed performance reports.
- Identify and pursue upselling and cross-selling opportunities to expand client relationships.
- Maintain accurate and up-to-date client records within Dreamdata's CRM system.
Requirements
- Eight or more years of experience within B2B SaaS, preferably MarTech or Big Data.
- A minimum of five or more years of commercial experience, in new business, renewals, upsells, and/or cross-sells.
- A proven track record of driving revenue results for your customers and Dreamdata.
- Strong presentation and negotiation skills, as well as a solid business acumen.
- An entrepreneurial mindset and the ability to work seamlessly across internal teams.
Benefits
- Location: Dreamdata's office is located in the heart of Copenhagen with a harbor view.
- Ownership: Equity in a growing company.
- Lunch: Delicious lunch is available in Dreamdata's canteen.
- Inclusive Culture: Be part of a supportive and dynamic team making an impact in the B2B marketing space.
- Commission: Commission on upsells/cross-sells.
